[Resolved]  Tata AIA Life — Premium refund

Address:Bangalore, Karnataka

Hi, I had mistakenly paid premium to a wrong policy. I contacted TATA-AIA and after 2 months of relentless follow up i got the response that they have refunded my amount. I have neither received cheque nor i have received amount in my account. I have been following up on this for 3 to 4 months. Every time i call the customer care they say they will get back to me in 2 days. But the 2 days never comes, I have to again call the customer care and then i have to give the background to another executive and only to hear that they will get back to me in 2 days. Even when i insist on transferring my call to senior person they say no one is available. This the worst customer care i have ever seen in my life. I want to withdraw all my investment if i dont get a response now. Policy number: U[protected] Regards, Praveen
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Tata AIA Life customer support has been notified about the posted complaint.
Complaint comments 

Comments

Tata AIA Life — Non receipt of Premium certificate

My name is Amlan Lahiri Policy No.U[protected]. TATA AIA I paid through ECS last year i.e. 2014. Please provide receipt by mail [protected]@gmail.com I have to show it to my office for Income tax calculation. They send policy due mail again and again but not receipt.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata AIA Life
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    341
    Pending
    0
    Resolved
    193
    Tata AIA Life Phone
    +91 80 6760 3700
    Tata AIA Life Address
    14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Tata AIA Life contact information