[Resolved]  Tata AIA Life — Tata aia life assure educare at 21

C[protected]Case ID:[protected]

My Policy has matured on 12-09-21. Only upon my enquiry, the company has requested documents for settling the maturity proceeds.
I have submitted the required docs last month and have been writing repeated reminders for confirmation of the receipt of the docs. I have not received any reply till date. Even called up customer care and lodged a complaint. Did not expect this service
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Nov 8, 2021
Complaint marked as Resolved 
Tata AIA Life customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2021
Tata AIA Life Customer Care's response
Hi Melvil, we have taken note of your details and shared them with the concerned team. They will get in touch with you. Thank you.
Verified Support
Oct 07, 2021
Tata AIA Life Customer Care's response
Hi Melvil, we tried to reach you on your registered number but couldn't get through. Kindly share your alternate number and also suggest an appropriate time to get in touch with you.
Complaint comments 

Comments

Dear Sir/Madam
Please update the status of payment of my Maturity Proceeds. I don't know why you are wasting time trying to contact me

I have submitted all the documentation as required by your Company and still do not understand why it is taking so much time,

Kindly procees the payment without further delays and excuses

Yours sincerely
Allan Calvin Dsouza
Dear Sir/ Madam,
I have two policies Policy No. C[protected] Som Rajiv Tripathi, last dividend was paid in May'20) & Policy No. C[protected] Shweta Rajiv Tripathi last dividend was paid in Sep'20), This year's dividends are not recd. Both the policies was purchased as minor and Major formalities ( Change of Ownership) has been done. Same Issue had been mailed to Customer care . No action is taken . currently Customer care mails are not excepted by Tata-Aia server and bounced back .
Requesting to look into it and release Dividend as asap with Interest.

Regards
Rajiv Tripathi
Father of Som Rajiv Tripathi & Shweta Rajiv Tripathi
cellno. : [protected], [protected] Email rajiv.[protected]@gmial.com
Dear Sir/ Madam,
I have two policies Policy No. C[protected] Som Rajiv Tripathi, last dividend was paid in May'20) & Policy No. C[protected] Shweta Rajiv Tripathi last dividend was paid in Sep'20), This year's dividends are not recd. Both the policies was purchased as minor and Major formalities ( Change of Ownership) has been done. Same Issue had been mailed to Customer care . No action is taken . currently Customer care mails are not excepted by Tata-Aia server and bounced back .
Requesting to look into it and release Dividend as asap with Interest.

Regards
Rajiv Tripathi
Father of Som Rajiv Tripathi & Shweta Rajiv Tripathi
cellno. : [protected], [protected] Email rajiv.[protected]@gmial.com

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