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Tata AIG Insurance — no refund after policy cancellation

My car insurance policy no. Is [protected] in the tata aig general insurance co. Policy start dated 26/12/2017 to 25/12/2018.
Maine 03/01/2018 को yh car honda showroom me saleout kar di h. Or new car le li hai.

Maine tata aig general insurance co. Me apni old car insurance policy no. [protected] ko cancel karne ki request 23/01/2018 ko di thi. Jiska refrance number 9848378 mila tha.
Maine sabhi formalitis clear kar di thi. Jiske baad mujhe coustmercare per bataya gya ki 3886 rupees ka refund thrugh neft 08/02/2018 mere bank account me bhej diya hai.
Maine check kiya to koi amount mere account me credit nhi hua. Jiski complaint maine dobara coustmercare pe ki to. Unhone mujhse bank statement maangi jo maine next day mail kar di.

Baad me mujhe aaj tak koi refund nhi mila h. Coustmercare wale under process batate h. Last 45 days se.

Maine jab policy with in one month cancelation ki request de di thi. To company ne 55% amount deduct kar liya hai. Jiski jaankaari bhi muje company nhi de rhi hai.
Jo ki as per irda guidelines wrong h.

Please mera shi refund mujhe dilvaaya jaaye. Or company k khilaf hard action liya jaaye. Taaki dobara compony aisa na kare. Thank you 20/03/2018

Naveen goel
A-16, 2nd floor
Rishi nagar
Rani bagh
Delhi 110034
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Complaint Status

[Mar 20, 2018] Tata AIG Insurance customer support has been notified about the posted complaint.
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    Tata AIG Insurance Phone
    +91 92 4740 1666
    Tata AIG Insurance Address
    Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013