[Resolved]  Tata Aig — Refusal of claim for car engine damage

Address:

Bangalore, Karnataka

Dear Sir,

With respect to Car Insurance Policy No .[protected] for our Ford Figo petrol car model taken on 12/6/2014 from TATA AIG insurance our claim #[protected] has been rejected by the Insurance company for engine damage .

We were never informed by the authorised Agent of TATA AIG Mr. Karthik, Cell # [protected] that engine is not covered under normal policy and we need to pay extra premium for additional cover . We are enclosing copies of Renewal reminder and cover note from TATA AIG where it nowhere states engine damage is not covered .

My vehicle is lying in Ford Dealership (Lathangi Ford) in Bannerghatta road Bangalore since 19/6/2014 and dealership has given an estimate of Rs. 2.4 lacs for engine replacement which is beyond my capacity to pay.

What kind of car does Ford India makes where engine gets damaged by going into a ditch on my regular route to office and TATA AIG instead of helping their customers they come out with clause to reject the claim.

My car is in the Ford body work shop for last one week . I am paying thousand of rupees everyday for commuting to office. The mental trauma I have gone though ... TATA AIG is answerable for all this.

We request your help for resolving this issue at the earliest .

Vikas Saxena
Cell # [protected]