[Resolved]  Tata Communications — Bill Paid but getting emails indicating that the bill is due for an account closed six years back

Address:Pune, Maharashtra

Hi, My Broadband account was closed about 6 years ago and I am getting emails from [protected]@gmail.com that I have bill pending I need to make the payment at the earliest. I am not sure why there is no tata communications domain name at the end of the email address? I am trying to get to the customer care and all they are telling me is that the application is down and they cannot help me. Please confirm if the above mentioned email address belongs to Tata communications or its collection agency & if any ammount due on the account number ACC[protected] Regards, Ritesh Chavan
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Aug 9, 2021
Complaint marked as Resolved 
Tata Communications customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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