[Resolved] Tata Docomo — Customer care person activate wrong recharge plan | |||
Respected sir, I have call on customer care and say him to active plan of rs 97 in tata docomo on my mobile number [protected] but by mistake they active 92 rs. Plan and i lost my money. After end call i again call them but customer care service is busy and then i send the mail on their [protected]@tatadocomo.com and inform same matter within 30 minutes (Approx) otherwise they refuse and say they can't do anything. O take necessary action... Was this information helpful? | |||
Feb 10, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
47 Comments | |||
Comments
DoCoMo — I need to terminate my postpaid account
I need to deactivate my tata docomo postpaid account But there is nothing mentioned in the website as to how to proceed with thisTata Docomo — Lost SIM-Block the SIM
I have lost my mobile i today . Please block my SIM immediately. Lost Mobile No: [protected] State: BIHAR For further contacts of mine are as followings: E-mail ID: debasish.[protected]@shapoorji.com Alternate No: [protected]Tata Docomo — block the sim No. 9576041560
Lost mobile at around 20.30 hrs, kindly block the sim immediatelyTata Docomo — lost my mobile
sir i lost my mobile yesterday it has tata docomo sim when iam trying to call my tata docomo number [protected] its ringing but someone rejecting my call i want to trace my mobile please help me sirTata Docomo — 3g wifi recharge
I use 3g wifi dongle # [protected]which was re harged with ₹2500 with life vadity on 25/06/2015 which is duly acclmowledged.on 1st I got message advising stoppage of serv.from 27th June. Simply horrible computer system admin.Tata Docomo — recharge voucher
while scratching my recharge coupon's secret code, some of the digits were scratched off..so can you kindly help me with my recharge?? my 50 rupees recharge coupon's serial no. is[protected] Dear divyesh1816,
As per the conversation had with our team, we would like to inform you that a complaint has been already registered vide docket number PSR[protected] regarding Recharge benefits concern. Kindly bear with us in the interim.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we would like to inform you that a complaint has been already registered vide docket number PSR[protected] regarding Recharge benefits concern. Kindly bear with us in the interim.
Regards,
Customer Care
Tata Docomo
Dear Bluu,
We would like to inform you that, as per our records the number has been permanently disconnected as part of MNP (mobile number portability) on dated 18-MAR-2016 10:12PM.
Regards,
Customer Care
Tata Docomo
We would like to inform you that, as per our records the number has been permanently disconnected as part of MNP (mobile number portability) on dated 18-MAR-2016 10:12PM.
Regards,
Customer Care
Tata Docomo
Dear hiitesh 317,
As per the conversation had with our team, you have confirmed that your concern regarding SIM concern has been resolved. Hence, we are closing your concern as resolved.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, you have confirmed that your concern regarding SIM concern has been resolved. Hence, we are closing your concern as resolved.
Regards,
Customer Care
Tata Docomo
Dear Mstfahmed,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that we are unable to process the request due to security reasons. Hence, we request you to kindly answer any 2 of the following security questions to proceed with the request: 1. Please confirm your Billing address/Installation address? 2. Please confirm mode of last bill payment? 3. Please confirm the amount of the last payment? 4. Please confirm the Last Bill Amount? 5. Please confirm the Tariff Plan on your phone? Alternately you can also call our call center for cancellation @[protected] or 121 from your Tata Docomo number. You can also visit our Tata Docomo Store to place the cancellation request.
Regards,
Customer Care
Tata Docomo
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that we are unable to process the request due to security reasons. Hence, we request you to kindly answer any 2 of the following security questions to proceed with the request: 1. Please confirm your Billing address/Installation address? 2. Please confirm mode of last bill payment? 3. Please confirm the amount of the last payment? 4. Please confirm the Last Bill Amount? 5. Please confirm the Tariff Plan on your phone? Alternately you can also call our call center for cancellation @[protected] or 121 from your Tata Docomo number. You can also visit our Tata Docomo Store to place the cancellation request.
Regards,
Customer Care
Tata Docomo
Dear Vanit Agicha,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to write back us along with your feasible timings between 08:00 AM to 9:00: PM and provide us any other alternative number which will help us to arrange a call back to you to initiate further.
Regards,
Customer Care
Tata Docomo
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to write back us along with your feasible timings between 08:00 AM to 9:00: PM and provide us any other alternative number which will help us to arrange a call back to you to initiate further.
Regards,
Customer Care
Tata Docomo
dive in flash messages
irritating flash messages of dive in that wont cancel even i[censored] cancel it 100 times. block this service . email : mohtashim.[protected]@ sbi.co.in no : [protected] Dear Brinda Solanki,
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.
Thanks and regards
Customer Care
Tata Docomo
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.
Thanks and regards
Customer Care
Tata Docomo
Dear Aamer syed,
Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo.
Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo.
Dear yasodha krishna,
For instant help, you can Live Chat with our Customer Care executives on: http://bit.ly/1gsuz66
Regards,
Customer Care
Tata Docomo
For instant help, you can Live Chat with our Customer Care executives on: http://bit.ly/1gsuz66
Regards,
Customer Care
Tata Docomo
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Tata Docomo — Call details of 8093623615
You are requested to give the incoming and outgoing call details of [protected] during the month of july 2015.