[Resolved] Tata Docomo — No Network | |||
I am having Tata Docomo Cheenai number-[protected]. I am not able to receive or dail any call while sitting on my desk or in room in home due to no network problem. I complained to the Customer Care but everytime they told me that there is no issue from their side. I am using it from last one and half year and facing same problem till now. Office Address: H7, 8, Syntel, Siruseri, SIPCOT, Kanchipuram, Chennai-603103 Home Address: A2-205, Akshaya Adora, Padur, Kanachipuram-603103 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally over the call to understand your concerns regarding network however, we were unable to contact you, since your call was not reachable.
We request you to kindly provide us the below mentioned details, which will enable us to proceed further.
¿ Issue Area:
¿ Issue Sub Area:
¿ Landmark:
¿ Pincode:
¿ Signal Point (Indoor & Outdoor):
¿ Duration of Problem:
¿ Error Message:
¿ Handset Model:
¿ Samle No./Destination no.:
¿ Balance/Validity:
¿ Alternate Number:
You can also email us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer care,
Tata Docomo.
We tried to speak to you personally over the call to understand your concerns regarding network however, we were unable to contact you, since your call was not reachable.
We request you to kindly provide us the below mentioned details, which will enable us to proceed further.
¿ Issue Area:
¿ Issue Sub Area:
¿ Landmark:
¿ Pincode:
¿ Signal Point (Indoor & Outdoor):
¿ Duration of Problem:
¿ Error Message:
¿ Handset Model:
¿ Samle No./Destination no.:
¿ Balance/Validity:
¿ Alternate Number:
You can also email us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer care,
Tata Docomo.
Hi,
Thanks for reply.Please call me on [protected] to contact me on phone because maximum time Tata docomo network is out of range. I am providing you the details as requested by but please make it on time. I am in mood to change sim because of no netwrok in Tata Docomo I facing battery discharge problem everyday.
Please find the details below:
¿ Issue Area: Syntel, Siruseri and Akshaya Adora
¿ Issue Sub Area: my cabin in office and room
¿ Landmark: Padur ¿ Pincode:603103
¿ Signal Point (Indoor & Outdoor):Indoor
¿ Duration of Problem:99%
¿ Error Message: No Tata Docomo Network available (Even after trying manual as well as automaitic )
¿ Handset Model: Tried with three set :Samsung, Nokia, Micromax Canvas Fun A63
¿ Samle No./Destination no.: [protected]
¿ Balance/Validity:20/
¿ Alternate Number:[protected]
Please provide me details how much time would it take to resovle becuse I have changed my handset and no netowrk problem is creating early battery discharge problem.
Thanks,
Tarique Khan[protected]
Office Address: H7, 8, Syntel, Siruseri, SIPCOT, Kanchipuram, Chennai
Home Address: A2-205, Akshaya Adora, Padur, Kanachipuram-
Thanks for reply.Please call me on [protected] to contact me on phone because maximum time Tata docomo network is out of range. I am providing you the details as requested by but please make it on time. I am in mood to change sim because of no netwrok in Tata Docomo I facing battery discharge problem everyday.
Please find the details below:
¿ Issue Area: Syntel, Siruseri and Akshaya Adora
¿ Issue Sub Area: my cabin in office and room
¿ Landmark: Padur ¿ Pincode:603103
¿ Signal Point (Indoor & Outdoor):Indoor
¿ Duration of Problem:99%
¿ Error Message: No Tata Docomo Network available (Even after trying manual as well as automaitic )
¿ Handset Model: Tried with three set :Samsung, Nokia, Micromax Canvas Fun A63
¿ Samle No./Destination no.: [protected]
¿ Balance/Validity:20/
¿ Alternate Number:[protected]
Please provide me details how much time would it take to resovle becuse I have changed my handset and no netowrk problem is creating early battery discharge problem.
Thanks,
Tarique Khan[protected]
Office Address: H7, 8, Syntel, Siruseri, SIPCOT, Kanchipuram, Chennai
Home Address: A2-205, Akshaya Adora, Padur, Kanachipuram-
I am counting to see this complain as Resolved on.
Hi,
I have provided u detaodetailsdetaodetails. Plz replyreply.
I have provided u detaodetailsdetaodetails. Plz replyreply.
I had a Tata Photon connection which I requested to DISCONNECT as I DONT NEED internet connection any more.
But after several call/requests, they are still generating bill and sending it to my new address.
You are tracking my all addressess as if I have stolen something from Tata Photon, this is really very disgusting I have paid all bills when I requested to disconnect the connection still Tata Photon guys are following us like Tata Photon will get bank rupt if customer want to disconnect the services.
What the process company has defined to torture the customer??
It is reallly painful as we already got call from your executive that the connection has been disconnected.
As you have my all details, I dont think you need any detail from my side you can track everything easily by name itself.
Name:Arpana
But after several call/requests, they are still generating bill and sending it to my new address.
You are tracking my all addressess as if I have stolen something from Tata Photon, this is really very disgusting I have paid all bills when I requested to disconnect the connection still Tata Photon guys are following us like Tata Photon will get bank rupt if customer want to disconnect the services.
What the process company has defined to torture the customer??
It is reallly painful as we already got call from your executive that the connection has been disconnected.
As you have my all details, I dont think you need any detail from my side you can track everything easily by name itself.
Name:Arpana
Hi,
Suddenly on/from Sun, May 3 2015, my SIM is not getting connected to any service provider. I cannot make/receive any calls. I don't understand what happened.
My mobile no is [protected].
Please look into the matter asap.
Thanks and Regards
Harish Singh
Suddenly on/from Sun, May 3 2015, my SIM is not getting connected to any service provider. I cannot make/receive any calls. I don't understand what happened.
My mobile no is [protected].
Please look into the matter asap.
Thanks and Regards
Harish Singh
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.