[Resolved]  Tata Sky — money deducted from sbi account but not credit to tata sky acc

Dear sir/ mam
I made a rechare of rs 299 on tata sky acc using my online sbi acc. Money is deducted but not credit to tata sky acc. And i didnt get refund so far.
Date 06. Apr.2020
Tata sky acc:[protected]
My sbi acc: [protected]
Name : aman deep singh
Trans ref no: ihm4693872

Later on i made another recharge of rs 299 on 7. Apr. 2020, which is well credited.
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May 11, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2020
Tata Sky Customer Care's response
Hi! We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Apr 09, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Hi,
I have paid the monthly recharge amount via Paytm successfully but its not reflected in the tata sky account.
The amount is debited from my bank account.

Could you please check the same and reflect/refund back.

Thanks

Tata Sky Customer Care's response, Apr 8, 2020
Verified Support
Hi! We understand your concern. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
Hi Team,

I have recharged my account with 500 and subscriber id is "[protected]" .but still showing status is pending.

Please resolve asap.
Tata Sky Customer Care's response, Apr 8, 2020
Verified Support
Hi! Help is here. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Apr 30, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
This is the wrong card card for this set top box pairing error NDS[protected]
Digicard id is[protected]
Tata Sky Customer Care's response, Apr 8, 2020
Verified Support
Hi, this isn't the experience we aim for. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Apr 10, 2020
Verified Support
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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