[Resolved]  Tata Sky — MY ID is [protected] - No Signal on my TV Screen Last 4-5 days in the Every Evening 5 PM to 12 AM.

Dear Customer Care Team,

I have used TATA Sky Last 4 Years MY ID Is [protected] and My Register
No. [protected].

I would like inform that, Last 4-5 days is not working getting 'Input
Signal not received'. Complaint registered for rectification on 01.Jan
2017. I have called Tata sky service representative called one day but
he never turned up. I am chasing this everyday and we are calling Tata
Sky Customer care and explained about the problem. Today (3 Jan 2017)
I spoke to Ms. S Pooja and Explain to her but problem is not
rectified. Last 4-5 day in the Evening everyday 5 Pm to 12 AM still No
Signal indication Tata Sky channel But in the Morning all channel
automatically work and signal automatic received but in every evening
TV Shows No Signal.

And I Spoke to your Tata sky executive every day but there is no
solution and why I pay to service charges and your team not clear my
problem I already Advance Year payment Rs.5490, why I pay to Service
Charges. If the problem still and not to solve I Discontinue the Tata
Sky immediately and Going to Another Connection with Videocon or
Airtel I have to many option in market.

Kindly resolve the issue and confirm to me.

I hope you will take action against and give me justice.

Thanks
Virender Kumar
H. No. 2311, Lodhi Road Complex,
New Delhi - 110003,
Near Jawahar Lal Nehru Stadium
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Feb 6, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
Tata Sky Customer Care's response
Hi, we understand what you might have gone through. Allow us to help you. We've raised a service request and shall contact you soon to solve this.
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