Tata Sky — No signals from last 5 days

Address:

Bangalore, Karnataka

Hi, I am Nagesh and my subscriber ID for Tata sky is [protected]. I am not getting signals from last five days to view any channels and even after trying to call (pay call) customer care twice in two days not yielded any fruitful results.They have created a Work order NS[protected] but till now no technician has visited to my house to sort out the issue. Being a costliest DTH compare to other online DTH services in India, no body would have expected this much poor service from Tata sky which is having such a big name across India. I am now thinking why I have gone to Tatasky and should have taken Sun direct or Reliance digital provides many channels with low subscription fee. I am having one question for Tata sky team. If you are going for up gradation plan and if you know the issue is going take so many days resolve(?) what precautions were taken from your end to minimise the inconvenience to customers because not getting signal for more than 5 days is not a small issue right? I hope somebody look into this issue at the earliest before losing its customers base only because of some technical issues from their end causing problem to customers. Regards, Nagesh R