[Resolved]  Tata Sky — not refunding my amount

Address:500072

I am mr. Pavankumar, booked tatasky connection on 25th may 2019 due to one of your executive who gave false commitments to sell the product. I have done the payment of 2200/- using paytm.

Then, i was allocated with a technician for installation and he played with me like anything saying that he will come for installation and he won't (Happend many times with in 2 days). He tortured me for 2 days and then i decided to cancel the connection. I myself followed up with tatasky customer care couple of times regarding my refund. Yet, there is no proper response from your side. Pl take this as priority and settle the issue as soon as possible.

Consumer id: [protected]
Order id:[protected]
Executive who sale: b. Bhupathi - [protected]
Technical person: mahesh - [protected]
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Aug 16, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2019
Tata Sky Customer Care's response
Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Jun 30, 2019
Updated by pavankumartalla
Dear Tatasky,

The way Tatasky CUSTOMER CARE executive responds earlier is so annoying, that they are no where responsible for the customers who paid the amount to the agents for connections. Then, why Tatasky creates customer ID after paying the amount to the agents.

If Tatasky is not directly answerable to the customers, why should they encourage adulterated dealers / agents to loot public.

A ### B.Bhupati - [protected] along with Saranya from begumpet office, who are number one fraudsters from "Unisyn Enterprises" comes to home and cheats customers just for their commissions. No that ### is not picking my call at all, so that my money goes to his pocket. I am going to file a cheating case on this guy at kukatpally police station. Attaching Bhoopati pic to help someone from being cheated from this guy.

I need immediate resolution from Tatasky and i suggest to sell the products directly instead through Agents.

Jun 30, 2019
Updated by pavankumartalla
Dear Tatasky,

The way Tatasky CUSTOMER CARE executive responds earlier is so annoying, that they are no where responsible for the customers who paid the amount to the agents for connections. Then, why Tatasky creates customer ID after paying the amount to the agents.

If Tatasky is not directly answerable to the customers, why should they encourage adulterated dealers / agents to loot public.

A ### B.Bhupati - [protected] along with Saranya from begumpet office, who are number one fraudsters from "Unisyn Enterprises" comes to home and cheats customers just for their commissions. No that ### is not picking my call at all, so that my money goes to his pocket. I am going to file a cheating case on this guy at kukatpally police station. Attaching Bhoopati pic to help someone from being cheated from this guy.

I need immediate resolution from Tatasky and i suggest to sell the products directly instead through Agents.

Verified Support
Jul 15, 2019
Tata Sky Customer Care's response
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
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