Tata Sky — Recharge

Sep 16, 2021

Updated by Prakashsarode your team called me they told ask freecharge team they send this mail.

Dear Prakashraj,

Thank you for writing in!

We understand your concern regarding the recent transaction at TATA SKY on 25-Aug-2021(order id 62selOUJizjOWh_WFRW[protected]_1).

As per our records, the transaction is successful, and the payment was credited to TATA SKY. In case of any query about the successful transaction, please get in touch with the merchant by writing at [protected]@tatasky.com or calling on [protected].

In case the transaction is failed and TATA SKY initiates refund, it will reflect in your Freecharge Balance immediately or to your bank/card account in 5-7 business days depending on your mode of payment.

If you have any other queries, please visit the Help & Support section on Freecharge platform.

Happy Freecharging,
Customer Success Team

Sep 17, 2021

Updated by Prakashsarode yes my refund is did'nt credited to my bank account yet let us assist first this problem then ask anything else when will refund my money.

Sep 18, 2021

Updated by Prakashsarode YOU Initiated on 27 august 2021 but my account did'nt credited yet. i share with bank also they also did'nt responding yet. freecharge team telling the same. finally my money stolen.

Sep 18, 2021

Updated by Prakashsarode Dear Sir/Madam, Kindly furnish the refund letter from whoever provided refund (merchant), date of refund, which mode of the refund, Amount of refund, to which a/c refund or please provide the amount debited from the a/c that date of TXN, debited amount, debited TXN reference number for the further processing.

Sep 20, 2021

Updated by Prakashsarode I am sharing the freecharge team reply.

Dear Customer,

Thank you for writing in!

We understand your concern regarding the recent merchant transaction.

As per our records, the transaction is successful, and the payment was credited to the merchant. In case of any query about the successful transaction, please get in touch with the merchant.

In case the transaction is failed and the merchant initiates a refund, it will reflect in your Freecharge Balance immediately or to your bank/card account in 5-7 business days depending on your mode of payment.

If you have any other queries, please visit the Help & Support section on the Freecharge platform.

Happy Freecharging,
Customer Success Team

Sep 20, 2021

Updated by Prakashsarode dear sir please send the transaction id if you initiated the money on 27th aug 2021. i contacted my bank they send mail. as enclosed to you.
19-SEP-2021
"Dear Sir/Madam, As per NPCI portal amount has been credited to the Merchant account No[protected] with Axis Bank on 25/08/2021. "

Sep 21, 2021

Updated by Prakashsarode MY problem did'nt solved yet .
you communicated over the call and told intiated on 27th aug . to same account which previously debited. but i contacted bank about the issue and freecharge as well they told tatasky did'nt initiate any amount. so please send the details of your initiation.

Sep 22, 2021

Updated by Prakashsarode hello tatasky i did'nt received refund of 308 yet please give my money back

Sep 25, 2021

Updated by Prakashsarode please send refund details if you refunded me

Sep 28, 2021

Updated by Prakashsarode hello im sending my account statement from 24th Aug 2021 to 28th Sep 2021 so please check once my money debited on 25th Aug 2021 but money didn't credited to my tatasky account. you refund initiated on 27th but money didn't credited to my account so please give my money back