[Resolved]  Tata Sky — recharge not credited in tata sky

Hi
My tatasky Subscriber id is [protected].

I did two recharges of 300 and 100 rs.
300 I did from PayZapp
And 100 from Paytm.
100rs recharge is successfully credited but 300 rs recharge is not credited in my Acc,
But is debited from PayZapp and PayZapp is also showing successful.
I contacted the bank also, they said that it is done successfully from their side

Below I m attaching screen shot of successful transaction of PayZapp also bank provided me two numbers for this transactions
One is :EZ0809, R No.[protected]
Now Tatasky not giving me satisfactory answers.

Plz chk Nd do the needful
+1 photos
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May 2, 2019
Complaint marked as Resolved 
Solved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Tata Sky Customer Care's response
Hi, we are working on your concern. We will contact you soon to get this sorted.
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