Tata Sky — Rs 500 debited from my state bank account but failed to credit on my tata sky account

Website:tata sky .com

Sir,
I have done Rs 500 recharge for my Tata sky account through online Tata sky recharge on 15 feb'2016 and the amount already debited from my state bank account but failed to process successfully, it says "Error" reason: Sorry! we are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries
kindly settle my issue at the earliest possible

yours faithfully
Aheibam Roshan Singh
e mail: [protected]@gmail.com
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Tata Sky customer support has been notified about the posted complaint.
Feb 15, 2016
Updated by M/s MINE Roshan
Tata sky Id no. is [protected]

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