[Resolved]  Tata Sky — tatasky payment sent. they are not giving statement nor are giving by email that they have not received bank url payment

Address:New Delhi, Delhi, 110048

Tatasky subscriber id[protected]

Not giving in writing that they have not received my bank payment made on 19th dec 2019 of rs 963/-="upi/billdeskbqr/[protected]/monthly pay" ="upi[protected]" from my a/c kotak sb ending 2202.

To avoid cutting of my tatasky tv connection i again paid them on 24th dec 2019 n ="os[protected]" ="kpg-[protected]".
My pdf bank statement also sent to them.

Either they refund money or they give me credit note as i have been debitted twice from my kotak account.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 21, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2020
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request SR# 1UA8KWG3. Rest assured, you will hear from us soon.
Verified Support
Jan 21, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Further to my complaint of[protected], I, Arun Gulati received 2 SMS's that Tatasky tried connecting with me. Their message is dated[protected]:38 and then again today[protected] at 09:38. My Truecaller does not show any call. I have told Airtel to keep track of all my calls since 19th Dec 2019 onwards.
Further, there is no way to send a reply to their SMS that they are telling incorrect things. Request Tatasky that i will try my best to approach Mr.Tata through twitter if matter not resolved.
Arun Gulati
Tata Sky Customer Care's response, Jan 21, 2020
Verified Support
Hi, we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information