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Tata Sky — Wrong account balance as on 04.04.2015

Address:Howrah, West Bengal

Dear sir, I have recharge my account on 25.01.2015 by semi- annual package of Rs. 2040 =00 and my due date is 08.08.2015. But, account balance shows Rs. 118 =00 as on 04.04.2015. Signals problem in reginal packages from last 3 days. Correction in the account balance and improvement in signals are required.
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Comments

I had recharged metro pack with Rs. 2040 on 1.8.14 through SBI Debit card ( Bill Desk.com[protected] dtd. 1.8.14, SBI A/c No. [protected] ) and also renewed metro pack with Rs. 2040 on 26.01.15 well in advance against due date, 08.02.15 through SBI net banking ( INB tatasky TRF to[protected] dtd. 26.01.15 SBI A/c No. [protected] ). But account balance shows only Rs. 118 as on 04.04.15 in my tatasky . This said mistake has yet not been rectified nor updated.
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ID - [protected] of Chhabi Shanker Chawley
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