Tata Swach — Tata swatch water purifier | |||
I (Supratim Chattopadhyay, [protected])bought that Tata swatch 15 lit smart water filter couple of years back from Thane, Maharashtra Pin 400601, Korum Mall store and using mostly bulb 3000lit cartridge for regular use. But since last 6/7 months in most of the Tata stores like Star Bazar, Croma stopped selling that filter Cartridge ( both 1500 lit & 3000 lit) whereas they kept on selling the water purifier still today. So buyers like us who purchased earlier and going to purchase in coming days will suffer for the non-availability of filter bulb after few months o[censored]se. I wonder that same bulb is easily available on all online platform like Amazon, Flipcart & Snapdeal, Ebay but they mostly charge Rs 100-160 extra on MRP in name of delivery charge. So I don't understand why TATA does not sell through their own stores now and forcing us to pay extra to those online sites. It clearly indicates mischief between TATA & those e-platforms and we buyers are suffering after buying your product. If you can't make available your filters cartridge through your own stores then why you are not withdrawing that item from there. So it clearly indicates TATA is purposely creating a scarcity in market and earning extra money over MRP through selling via the E-platform sellers. Was this information helpful? | |||
Tata Swach customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Supratim,
We would like to inform you that your complaint is resolved and closed from our end. Please let us know if you need any further help, we will be glad to help you.
You can also contact us on email id [protected]@tatachemicals.com for further queries. Enjoy your safe drinking water experience with Tata Swach.
Regards,
Team Tata Swach
We would like to inform you that your complaint is resolved and closed from our end. Please let us know if you need any further help, we will be glad to help you.
You can also contact us on email id [protected]@tatachemicals.com for further queries. Enjoy your safe drinking water experience with Tata Swach.
Regards,
Team Tata Swach
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Our apologies for the inconvenience caused. We have forwarded your complaint to the concerned team and they will get in touch with you at the earliest.
You can also contact us on email id [protected]@tatachemicals.com for further queries.
Regards,
Team TATA Swach