Tata Teleservices — Receiving emails from TATA person regarding payment due

Address:Pune, Maharashtra, 411038

Dear Sir/Madam,

I am Ameya Thete receiving emails from Pritam Shewale(Pritam.[protected]@tatatel.co.in) and Advocate Deepak Choudhari([protected]@gmail.com ) regarding payment due on belown mobile number;

Mobile number: [protected]
Account Number:[protected]

I would like to share that I have never used service with above details, still every one or two days I am getting emails. I am not a expert but this could be mistake or fraud case done by some unknown person. Also I would like to highlight that I never stayed on address the above mentioned number is registered.

Please let me know what steps should I take. For more information please revert back.

Best Regards,
Ameya Thete
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Jul 12, 2017
Updated by ameyathete
Two days back I again received email from Suhas Nanaware Deputy Manager - CLCM.
Tata Docomo please understand I am not a right person you are contacting to.

Please resolve this problem as early as possible.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,

As per your complaint, you have expressed dissatisfaction towards receiving wrong emails regarding payment for the Tata Docomo account number. In this regards, we request you to write back us along with your feasible timings between 08:00 AM to 9:00: PM and also provide us your contact number which will help us to arrange a call back for the needful to be done.

Regards,
Customer Care
Tata Docomo
Dear Sir/Madam,

I had call with TATA team, they told me to ignore mail as it was meant to someone else and suggested to contact domain service provider for this same issue.
I just want confirmation from TATA docomo team that I will not have to face any problem in future due to this mistake.
The same mail I have. I had purchased the sevices but never availed or used due to the technical problem of that dongle. I had raised so many complaints to the customer service but they dint turned up. And now they are asking me to pay the bill in spite I have not even availed the services. Worst services. I will pay for the services for which I have not availed yet. What is this. Fake or Fraud?
Dear sir/ madam
I would like to share that I have used my tata docomo number maximum 10 days, but tata docomo executive say my mobile bill is rs .792 . I dont know how is this possible if i dont use this number. still every one or two days I am getting threat emails & call for Advocate deepak choudhary regarding payment due on below account number[protected] . I am not a expert but this could be mistake or fraud case done by some unknown person. Advocate deepak choudhary ([protected]@gmail.com>) send mail every time as Final notice overdue invoice purpose.
I just want confirmation from TATA docomo team that I will not have to face any problem in future due to this matter.
Pradip Chatterjee
ameyathete's [Complaint's author] reply, Jul 12, 2017
Two days back I again received email from Suhas Nanaware Deputy Manager - CLCM.
Tata Docomo please understand I am not a right person you are contacting to.

Please resolve this problem as early as possible.
Dear Tatadocomo service provider,

Since few weeks now i am receiving email from this [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com. I request tata services to maintain customer profiles with utmost confidentiality if you really care for you customers and your reputation. Because when i checked the https://www.tatadocomo.com/, it says due amount as Rs435/- even after i make the payment. Its really not acceptable that a company like Tata docomo supporting such a scam. I dont have any such due and please payback the amount i deposited.

Regards,
Amena
Dear Sir/ Madam,

I am receiving threatening emails from Tata Docomo lawyer - Mr. Deepak Choudhary of DSS Legal Services. My roommate and I had purchased the connection when we were living in Pune. After our graduation, we disconnected everything as we had to vacate the house. We were not using the services as we were travelling constantly around the country on a holiday trip. So imagine our surprise when we start getting hounded by Tata Docomo employees demanding we make payment immediately for something we are not even using. Now we have received a threatening email but I took it to a real lawyer who showed me various instances of fraud in the email.

The email contained a bogus law office header, it was filled with spelling mistakes and it used very vulgar language that no legal notice would ever contain. I am uploading this complaint against Tata Docomo because I am genuinely appalled by the lack of seriousness from their Customer Service team. Also, I would like to know how these fraudulent people got my email id when I have only shared it for registering with Tata Docomo?

Eagerly awaiting for some clarification this harrowing mater.

Regards,
Parvathi Saxena

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