Tc Global / Tcglobal.com — Grievance | |
Dear Sir/Madam, I am Muralidhar N, this is a grievance mail regarding your service. I had already mailed this complaint to [protected]@thechoprasglobal.com on 31/05/2021 but haven't recieved any reply. I have joined TC global for support and services for my master's admissions in Germany by considering the goodwill of The Chopras group, through your relationship developer Mr, Vishal Dubey on 06/05/2021 by making a payment of 20, 000/- rs. before making the payment Mr Vishal had promised me the following: 1) 2021 September intake for all German universities will be closed by june first week, so please make payments as soon as possible or else you might miss the September chance. 2) IELTS score is not required when applying, you can get a conditional offer letter first and later submit the IELTS score. 3) He had agreed to assign me with a relationship manager from Manglore branch only. After receiving the payment he assigned me to Miss Vanaja Venkatraman (analyst) from Coimbatore branch for university shortlisting, she told me It's not possible to get into 2021 September intake because almost all universities have alredy closed admissions, instead i will have to look for 2022 intake. The very reason i made the payment is for the September intake which Mr, Vishal had promised me. she also said it's not possible to apply without an IELTS score, so i will have to clear IELTS and then apply. Inspite of all this, Mr vishal is insisting me to make remaining payment. As Mr vishal has failed to keep the word i kindly request you to take necessary steps to refund the amount remitted. Best Regards, Muralidhar N [protected] Was this information helpful? | |
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+91- 8800884851 / (0)11- 43810000
1006 Chiranjiv Towers, 43 Nehru Place, New Delhi, Delhi, India - 110019
We are horrified to learn that you have had an experience of this nature with us, please accept our sincerest apologies if you experience with us has been in conflict with your future objectives, we can assure you that behavior is not representative of our people, leaders, culture or the family that owns the business. Unfortunately, human resource issues do crop up and we jump on those as soon as we come to know anything is amiss, and those too are corrected through robust learning and development programs within our business. We’re grateful for the feedback and would like the opportunity to touch base with you.
Please send us your registered phone number or email ID, and we will be sure to reach out to you to resolve this at the earliest. Alternatively, we would encourage you to touch base with us on [protected] as we have not managed to identify you in our records. We are committed to ensuring we address the gaps you have experienced at speed and re-create the opportunity to have a positive impact on your future.
Best,
Student Experience and Operations