[Resolved] Tci Xps — Home delivery not successfully complete

Gurwinder Singh Kala

from Mohali, Punjab

Address:	Hoshiarpur, Punjab, 146001
Website:	tci xps

Hi tci xps team
I booked my product in homeshop18 in many time.
When order is booked successfully and reach in our area, then shipping company tci xps ' s agent call me and said mam i cannot delivered this order in your home, because your area cannot cover under our delivery area.
I am shocked...
Because i listen this in first time during my online shopping.
I purchase many products in online site like amazon, snapdeal, flipkart etc.
Tci xps cheat with customer s
Very very bad experience
Because they cut the shipping charge also
But not complete their promise.

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Jun 22, 2017

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

May 16, 2017

Updated by Gurwinder Singh Kala My doc.no [protected]

Verified Support

May 17, 2017

TCI XPS Customer Care's response Dear Sir

Your shipment has been delivered on May 15.

The goods reached on May 13 & could not be delivered the same day as COD was not ready.

Your comments regarding non-delivery will be used for coaching & training our staff.

Please accept our sincere apologies.

Regards
TCIEXPRESS TEAM