[Resolved] Airtel India Pvt Ltd. — MAKING FOOL TO CUSTOMER | |||
Dear Sir Before some days my uninor network was shut down beacause of it i Port my uninor mobile number in to airtel . at time of porting the airtel promis to give lowest call rates and offers 1 gb free internet on same porting plan . But now i am unable to get 1 gb free internet on my mobile number.- airtel no- [protected]. My current contact number is . [protected]. Kindly give suport and stop making fool to customer. Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Verified Support Mar 09, 2013 Airtel Customer Care's response Namaste Mr.झिंजाड, This is to inform you that your concern listed on 08 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 10, 2013 Airtel Customer Care's response Namaste Kishore, Further to our discussion dated 08 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress. We assure you that we are committed to resolving the issue to your satisfaction. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 8 Comments | |||
Comments
Airtel — Airtel is making foolish to customer.
Dear Sir,I have to say that I had lodged a complain against airtel customer care on 10th December, 2009 regarding deduction of Rs.72 and given a complain number 70400 and told your problem will be solved till 14th December at 6:00 pm, but till date my problem not solved.
Now, my contacts to customer care has been blocked. When I contact to another airtel user, then officer of airtel always disconnects my phone or told to hold, and finally phone is disconnected by airtel executives.
I ask, why is making foolish to customer care? Will it really fruitful for Airtel or Airtel customer? Kindly solve my problem.
Santosh Kumar
Ranchi
Mob: [protected]
My deduction of Rs.72 was returned but if some one does not try more than one time who cann't get back. Example, above written complaint is really unsolved till time for Mr. Raman (my friend), has no sufficient time to fight against deduction of small amount Rs.95. Now, he is really feeling bad that Rs.96 GPRS pack is fraud and will not get back.
Santosh Kumar
[protected]
Santosh Kumar
[protected]
Bharti Airtel — Fooling customers
I own a airtel prepaid sim card. Yesterday i.e on 7.7.11, my balance was deducted by 10Rs saying that I had activated some astrology pack whereas i had not activated any pack. When I called customer care , i was said that I had only activated it. Later they disconnected my call without noting down my complaint.It would be fair if strict action is taken against such frauds.
I am facing lot of false billing problems in my postpaid number. I have tried everything. But they are not ready to listen.
My problem is solved.Yesterday they refunded the money.
BHARATI AIRTEL — Making fool fool
I have recharge my mobile([protected]) with Rs 675. The benefit of that is not received in right matter. According to that recharge I have to get 2.5GB free data usages of 3G DATA. But actually I got only 1.3GB free data.. For the remaining I requested to the customers care. But they did not respond me for a till date, they were showing me the problem in there server. But now they are saying that I they had provided me all the 2.5GB FREE DATA. But I still don't got the benefit..My complaint no. For the date 31/12/2011 is " CBNRA[protected]."
My complaint no. For the date 06/01/2012 is " CBNRA[protected].".
Namaste Kishore,
We would like to inform you that your concern listed 08 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 08 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — making fools in bill discount
sir, i am a airtel billing customer and they hve issue me a plan of 299alex full value in that call charges is 30ps ana 300calls free and 300sms free but due 2their mistake my plan change 299alex in that monthly rent 299 and call charges is 50ps. i hve complaint in frontline sales(distributor)from where i ws buy the card and they ws told me that ur plan wl change from next bill cycle and u wl get discount but till nw i nt get any discount in bill.and i also called to airtel nodal officer on [protected] from mon to fri 9.30 to 6.30 but number is switch off this seems that they making fools 2customers.