[Resolved]  Vodafone Prepaid Mobile - Mumbai — Amount deducted

Address:Jalgaon, Maharashtra

Dear sir / madam,
This is to inform you that i have a prepaid mobile connection of vodafone for +[protected]. With regret to say that i have recharge of rs. 27/- for internet browsing & also that i have received sms from vodafone for activate internet service. The company has permitted downloading 175 mb to access the net for the validity for one month. After activated internet the vodafone have deducted my balance for rs. 177/- for internet browsing. The customer care executive has not satisfied reply to me.

So u r requested to refund my balance immedietly.

Thanks

Vijay
[protected]
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Oct 19, 2012
Vodafone India Customer Care's response
Hello Vijay,

We value your time on the call. We hope we were able to assist you with your concern.

Regards,
Vodafone Customer Care, Mumbai.
Complaint comments 

Comments

Videocon prepaid mobile — amount deducted

hello
this is my complaint no. 37440452 date[protected].
problem is that videocon deduct my amount 45 rs. from my balance for caller tune. which i have never needed .
and a was suffering to get back this amount .but executive not responding properly. i have already complaint about videocaon againt Customer forum for mental harassment to me. and also plain to go to case againt the company.

Please help
Dear Sir / Madam,
This is to inform you that I have a Prepaid Mobile Connection of VODAFONE for +[protected]. with regret to say that I have recharge of Rs. 27/- for Internet browsing & also that i have received sms from vodafone for activate internet service.The company has permitted downloading 175 MB to access the net for the validity for one month. After activated internet the Vodafone have deducted My Balance for Rs. 177/- for internet browsing. The Customer care executive has not satisfied reply to me.

So u r requested to refund my balance immedietly.

Thanks

Vijay
[protected]

still not resolved...!!!
Dear Sir / Madam,


1The company assured me that Rs. 150/- has credited in my mobile balance with in 24 hours but still not received my deducted amount of Rs. 150/-. u r requested to refund my balance as soon as possible.


Thanks

Vijay
[protected]

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