[Resolved] The Chopras — Student visa | |||
Chopras - chennai has promised that i will recieve my australian visa for my higher studies. But i have not recieved the visa till now, and iam afraid that i may not be able to reach university this year for my course. Chopras customer care is not responding and my deadline is 30th june 2017. I request somebody from chopras in getting my visa. Name: varun rengarajan Phone number: [protected] Mail : [protected]@gmail.com Was this information helpful? | |||
Aug 1, 2017 Complaint marked as Resolved TC Global / TCGlobal.com customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 TC Global / TCGlobal.com Customer Care's response Dear Varun, We are looking at it as awaited information from Embassy. Our visa team will get back you in short time with the update. Best Wishes The Chopras Team | |||
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+91- 8800884851 / (0)11- 43810000
1006 Chiranjiv Towers, 43 Nehru Place, New Delhi, Delhi, India - 110019
This time I have taken their consultation for GRE preparations. I am DEEPLY HURT and highly DISSAPOINTED.
1) I was not informed that the money which I paid in full ( Rs.26500) is nonrefundable.
2) I was told that it would be a fresh batch of students. On the contrary, all the students were at the completion of the course.
3) I was Not informed about the trial classes. There was a student in the class that was taking a trial class. When I complained, I was told that they have no trial class policy, it’s just his mother insisted.
This shows the double standards of the company. If you could alter your policy for one person then I insist that I demand the same treatment of relaxation. They could have given me the same opportunity. I just took ONE CLASS and I expressed my dissatisfaction to the counsellor
( Gaganmeet Singh Sabharwal ), Rajouri Garden centre, New Delhi, I requested him for the refund on that very day (10th August, 2019), which he refused.
4) The main impetus falls on the faculty. I paid the money to learn and understand the concepts. On the contrary, the faculty insisted me to come prepared for the class and gave me a pdf for basic clarification, that too from Google! Why I need to pay to the Chopras, if I have to learn everything from google?
My sincere submission is that a company, as larger than life, as Chopras must listen to the grievances of their customers . Customer or student should not be forced to comply with such baseless policies. I just took 1 CLASS, and I was dissatisfied with the service. My hard earned money must be refunded. They may make deductions for that particular class. But, I am strongly feeling trapped and highly upset with the Chopras. Their must be some work Ethics and no policy could be the LAST WORD. Policies always should be student centric.
I strongly urge the concern members of the Chopras to communicate with me and refund my due amount.
Hoping for a sensible response ASAP.
Shruti Sharma