The Oriental Insurance Company Limited — appeal for claim denied by healthindia insurance tpa services pvt. ltd.

Address:Oriental House, A-25/27, Asaf Ali Road,, New Delhi, Delhi, 110002
Website:orientalinsurance.org.in

Hello Sir/Madam,

HEALTHINDIA INSURANCE TPA SERVICES PVT. LTD. has denied Rs 15, 970/- for the claim which I am claiming with proofs. Please find the policy no, claim no and TPA information as below.

Policy & Claim Details :
[protected]
Policy No : 141500/48/2019/10468
Claim Number : HI-OIC[protected]
Insurance Company : The Oriental Insurance Company Limited
Policy Number : 141500/48/2019/10468
Corporate/Retail : INDIVIDUAL
Type of Claim : Reimbursement
Patient Name : Pankajkumar M Shah
Hospital Name : Apex Heart Institute
Hospital City : Ahmedabad
Date of Admission - Discharge : 08/06/2019-10/06/2019
Ailment : CORONARY ARTERY DISEASE, SINGLE VESSEL DISEASE, LEFT BUNDLE BRANCH BLOCK, BRONCHIAL ASTHMA, DILATED CARDIOMYOPATHY
Claim Amount Rs.76493/-

TPA Details :
[protected]
TPA ID : YA[protected]
TPA Name : M/S HEALTHINDIA INSURANCE TPA SERVICES PVT. LTD.
Address : NeelKanth Corporate Park, Gala No : 406 to 412 4th Floor, Kirol Road / Village, VidyaVihar Society VidyaVihar West
MUMBAI 400086

- Policy URL : https://orientalinsurance.org.in/documents/10182/4798831/HFF-2015+Policy.pdf/43e...
- I am attaching images of mail thread in which Healthindia Insurance TPA Service has denied to give my claim amount which is valid.
- I am also attaching policy details which is clearly mentioning that I am supposed to get money which I am claiming.
- Also attaching received stamp receipt document for lab charges of Rs. 2100/- which was not submitted before and after I have submitted and Oriental Company Ahmedabad office on 26-Jul-2019

I will be waiting for the positive response from The Oriental Insurance Company Limited and I am also demanding the interest on the amount which is not given by the company of Amt Rs 15, 970/-

Thanks,
Sunny Shah
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Oriental Insurance Company customer support has been notified about the posted complaint.
Aug 16, 2020
Updated by sunny.shah
Hello, My issue is still not resolved. They haven't given any clarification on my complaint with any proof. I haven't closed this complaint and its still pending. Insurance company is not paying my remaining claim amount.

Please open this complaint.
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