The Professional Couriers — Damaged the office Laptop in the delivered shipment. | |
I have shipped the laptop to my workplace from my home as I had to give it to the IT team. Shipped it on 21/09/2020 from the Professional courier with 2.760Kgs in total. And used the Professional courier PRO (Premium Service). The local hub suggested that PRO is a premium service and there will be no damage to the package. I have packed the entire laptop properly with thermocol and other cushions required so that the shipping does not cause any damages. But when my office received the laptop, they told me that the laptop has damage that occurred in the shipping. Because I have pre-shipment images with packing and all the details before packing the box. And when my office person spoke to customer care, they mentioned that there was no liability for the laptop. But I have also mentioned the value of the laptop on the invoice. TRACKING NUMBER OR REF NO : PRO10826255 The damaged part of my laptop body which costs me around 5000/- which was caused by the shipment. Please stop using the TPC. Was this information helpful? | |
|
The Professional Couriers customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
15%
Complaints
2908
Pending
0
Resolved
425
+91 93 1361 1083
+91 22 2781 3309
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
The local hub suggested that PRO is a premium service and there will be no damage to the package. I have packed the entire laptop properly with thermocol and other cushions required so that the shipping does not cause any damages. (RNB branch-581115 badarinath pampannayak taking more money from customers and not providing good service to customers)
But when my office received the laptop, they told me that the laptop has damage that occurred in the shipping. Because I have pre-shipment images with packing and all the details before packing the box.
And when my office person spoke to customer care, they mentioned that there was no liability for the laptop. But I have also mentioned the value of the laptop on the invoice.
TRACKING NUMBER OR REF NO : PRO11349846
The damaged part of my laptop body which costs me around 7000/- which was caused by the shipment and my carrear has been ruined. Please stop using professional couriers and RNB branch services
Kindly help me to reimburse money.