Think & Learn / Byju's — byju's good for nothing don't even think to try to worst service

sumathy79

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600044
Website:	BYJUS – GOOD FOR NOTHING – PLEASE DO NOT OPT FOR IT

Not at all satisfied with byjus, so far they have not even submitted the original invoice to customer. All sales folks doing wrong promises, not worth for money at all. I told them to cancel my service, which is pending for months together, not even they are bothered to take a attendance in class to monitor whether kids are attending the class regularly or not...
Worst service i never seen so far that too in the name of institute.
What kids can learn from this irresponsible institute
Other parents who read this please get rid of byjus

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BYJU's customer support has been notified about the posted complaint.

Aug 14, 2018

Updated by sumathy79 I am totally frustated with the byjus experience. I see absolute lack of integrity from the sales team @ byju. I have been following up with them since july to withdraw my service, but there is no proper positive response, rather huge number of calls from different people without knowing head or tail about previous conversation which happened with customer . Again we need to explain them whole lot of history then later it falls without action for another few weeks time.
Employees are speaking lies while selling the programs. They told 100% refund if we are not satisfied, whereas the things are different when we approach them to cancel the program. You all r cheating people and ur employees r telling lies... One day if they come to the trap of police they and will be beaten until to..
Further he has never informed us about the loan. We will make payment to you i. E. Byjus and not to capitalfloat. Further he has taken signature of my spouse by mis-representing as person from byjus and he has never informed us that he is from capital float then how come documents of that financial institutions has been executed with his representives. Further he has committed that if we are satisfied with the product then only payment will be required. We have already informed him that product is not working in the manner he has committed, ...