Think & Learn / Byju's — byju's mentor issue

Address:

110051

Hello team,

Myself is sudhir kapoor father of simran kapoor registered mobile # [protected] have bought set of applications from 8th standard to 10th standard last year in august'16 and paid inr 24, 000/- in which we got 3 sd cards [9th sd card is not working till now] and a samsung tab when i bought 3 years program your representative was very committed to provide good coaching through app provided by you because we had bought your services during mid of her 8th standard we got attention from your side because half way has gone.

Now actual problem started and facing lot of challenges to get the proper attention in 9th standard we are following up for new sd card due to board change to cbse since last 3 months but nobody is ready to provide the same also we had got calls from your bangalore office to assignee so many mentors who didn't call her to acknowledge her studies, nobody is bothered about to provide the notes which your representative was committed to me in august'16 when bought this 3 years program.

Is this type of pathetic services you are providing? You are making fool to innocent parents who are serious about their child studies if so we don't require your services and request you to please refund money for 9th and 10th standards else will challenge you in court for the same if am not getting proper resolution on this at the earliest.

Regards,
Sudhir kapoor
Cell # [protected]