[Resolved] Think & Learn / Byju's — fake coupon code | |||||
Such a pathetic and fake company i was dealing with. I got this coupons from pvr cinemas to use it for byjus app using this automatically i will be able to extend 6 month trial period. I downloaded the app and tried to use the app but it happens to be invalid. Post 15 days automatically the app stopped working instead a message displayed contact byjus for further information. I called the cx care and then i was informed there are no such coupons available presently. How pathetic this answer could be. Byjus being such a brand never thought could cheat their cx. I tried almost everywhere to get it sorted but received same reply from all departments. Cheated!! Was this information helpful? | |||||
Sep 27, 2018 Complaint marked as Resolved The query raised has finally been resolved. The coupon was for existing customer not for new ones. It is altogether PVR team fault wherein they should have given me all the vital info necessary for the coupons. But however as a gesture Byjus provided me with 2 months trial pack. BYJU's customer support has been notified about the posted complaint. | |||||
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