Think & Learn / Byju's — Refund of money

Address:	560078
Website:	Think and learn pvt ltd-BYJUS IAS

I'm the student of tablet+classroom program. I made the payment of 50k for the tablet and later paid 35k for the classroom program. I didn't attend next two weeks classes because the coordinator told me that polity was about to end and there's no point of attending it. I attended only two classes-one of environment nd the other is economics. I asked for the refund of my classroom course to which the coordinator agreed and later on refused saying that my sales person is the authorised person. It took me two classes to understand whether the classroom coaching will be helpful or not. I attended two classes, one of environment and another of economics. I felt more satisfied with their tablet program and the classroom didn't suit me. I made the payment on 7th aug after which i attended only 2 classes (Weekend classes) and claimed refund by 3rd of september. I've all the proofs and records to what i'm saying. I never asked for the refund for tablet because i was satisfied with it but i gave another 35k which i'm not satisfied with, reason being i also stay very far and distance is also an issue to attend classroom. I just attended two classes-environment n economics (The records can be checked). Just for two classes, they cannot charge the entire 35k. I'm ready if some amount is deducted for the two classes that i attended. And also the refund procedure was never mentioned, in the terms n conditions that was sent to me, there's no mention of refund procedure regarding offline classes, so they have no base for not returning my money, they can even deduct the money of the two classes that i attended, but they're claiming for the full amount. If you want i can also add the attachments of the conversation with the coordinator and sales person in which it was first confirmed regarding the refund of my money but later denied. I've several phone calls and other recordings as well.