Tikona — Again getting threatening calls

Address:560029

After complaining several times not got any resolution and i am getting threatening calls,

Some lady called and she is very rude on call, is it the tikona policy very rude and unprofessional?

I stopped my services 8 months ago that time these cheaters did not close account and they keep on sending the bills, which is openly cheating and now that lady misbehaving on call, This is my second complaint on the same issue against the tikona.

I do not want any call from now onwards, Please refund my money thats all.

Earlier i sent all details even though they are harassing me again and again.

User ID: [protected]@gmail.com

User Id - [protected]

Took subscription on 18/03/2016 and paid 3000/-

First e-mail I got in 2nd month and that date is on - 19/05/16

I got one shocking email that 3234.37 is due on 22nd May 2016., it doesn't make any sense that you have already paid 3000 and after that, you are getting emails stating you have to pay again.

Details of your Tikona WI-Bro Service Account are - BAN –[protected].

Again on 27/05/16 another mail due payment for - 3234.37

3rd e-mail I got on 08/06/16 bill is overdue for - 2375.62

04th email I got on 16/06/16 bill is overdue - 2375.62

22/06/16 suspension alert I got it means services disconnected forcibly it should be completely disconnected.

on 10/08/16 I am getting email that bill over due 4371.67 as I already called and informed them in the month of may & June that I have paid 3000 and i am not getting services more than 3 weeks I did follow up but no resolution given. so i asked them to disconnect and give my money back after that they stopped responding and that technician had the password and he is not at all picking my call. I got cheated with tikona service provider and now these guys are harassing me to pay 4972/- or they will file legal against me with no reason its open cheating. My request you to please ban this Tikona services these guys are blackmailers.

These guys are telling me I have used data I strongly disagree.

I want my money back as I have not used their poor services
They have given my details to some other customer might be that technician used that data and every month I am getting emails to pay.

I am not cheaters like these guys it is my hard earned money.

I am filing legal against these cheaters.
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information