Tikona — Asking for bill payment without providing service | |||||
Dear Sir/Madam, I have My Tikona user ID is [protected]. Due to very poor service last Aug'15 I decided to cancel the Broadband service. Despite of many followup's they disconnected the service but even they used to generate month over month Tikona Bills. After series of followup I manged to make them aware they should stop sending me the bills as I am not using the service since from Aug'15. In Jan'16 I received call from Tees Hazari court in delhi that if I do not pay in half an hour they will disturb my CIBIL rating. I saw it was around ~400 INR payment due. Not sure why I need to pay but due to their pressure I paid that amount immediately but I really went through mental harassment. Please find attached screenshot of the payment. Regards, Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Goel,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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Greetings from Tikona.
Please be assured that your concern listed Jan 13, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care