[Resolved]  Tikona — asking payment for services not given and availed

Address:	401107
Website:	www.tikona.in

Hello
I have an internet connection from tikona digital networks
My subscriber id is [protected]

It was a prepaid connection
I have to make payment first only then do i get internet. Also if i used extra bytes, i will be charged for it.

Last year i took a very small amount plan just to keep it active. Since the services were poor, i did not renew it this year.
The billing department of tikona digital networks is asking me to pay rs 720. My question here is as per my experience, i cannot access internet even for a second, if i do not make payment. It is a prepaid connection. Then if i do not renew, they should not force me to renew and call me a defaulter just because i have not renewed the connection

Whenever i told the customer care to disconnect, they tried ways and means to keep it active. But i did not make payment because i wanted to discontinue.
I am asking them to send me the invoice. They are not sending me the invoice either. It is a funny experience that if you do not renew, you become a defaulter

Lata l bhambwani