Tikona Digital Networks Complaints & Reviews

Tikona id: [protected]

Requested for disconnection of service 4 months back. It took 4 months for them to send mail for account disconnection. I have sent more than 5 mails, around 5 calls every week from the last 4 months to get the disconnection mail. They sent mail only after paying rs 1880 for not using their service. I have paid that amount since they threatened me saying that a criminal complaint is filed against me. Still...

My user id in tikona is [protected], i took connection on septempber 2nd and i have paid the same day 3070 rs and took which is the plan validity till 3 months. But from october 15th onwards i got messages about billing. And asking me to pay 1560 rs. I was shocked. After that i have called 3 consecutive weeks and they said we will update you on this and get back to you soon. But no response till but calls and messages are coming continuously....

When you take services from other, we often expect that it should be best for us
But here i used services of tikona for almost 1 year but when i was leaving my rented flat i told tikona to stop and terminate my services as i am shifting to another place and then i left my wifi was open since we were the only one who uses wifi in the building. When i left to other place i got some calls from tikona stating that my bills of rs 869 (Approx)...

Have been trying to terminate my internet connection in old apartment since we moved out 2 weeks ago on october/16/2017 account # is [protected]. They keep calling even after explaining to their service rep twice that i have moved don't need the connection anymore. Keep sending sms too. Have sent mail request to tikona customer care and gotten an automated sms from them saying i haven't used any data for weeks. Pl. Help terminate service...

Tikona id : [protected]

I have received the call to pay bill 1940 rs. I have been using the connection from past 6 years. Recently i have shifted house and requested for connection shifting. But this did not happen and there was no communication at all.

In between i was getting call for only bill payment and no one aware of shifting status. Today got call from executive chetan ([protected]) and he was speaking...

I have subscribed for tikona internet service around 3rd march 2017 but due ti pathetic service i called your customer care after 3 days to disconnect my internet connection and refund the money if possible. But your executive asked me to keep using the service as i have already paid for 3 months. Even i asked him to disconnect because i am already using airtel service and your internet is really pathetic in comparison to that and don't want...

Hello
I have an internet connection from tikona digital networks
My subscriber id is [protected]

It was a prepaid connection
I have to make payment first only then do i get internet. Also if i used extra bytes, i will be charged for it.

Last year i took a very small amount plan just to keep it active. Since the services were poor, i did not renew it this year.
The billing department...

I have given surrender request in august, 2017 but customer care team took time to disconnect the connection. Now your team sending a bill for rs.250 in spite of stop of rental. I am getting bills without any usage as i already removed the modem and cable everything. I told so many time that i am not going to use your connection for emergency purpose so please delete my account permanently from your server. But till date your customer care...

Hello tikona, ([protected]) i have a mail from you people as you have terminated the account due to area issues of your network. Moosapet power nagar colony. I have taken 3 months prepaid internet access why i will request you people to terminate without completing even 45 days???
You people always trouble customers without proper answering my questions you asking again to pay amount without providing service for my paid amount. It...

My tikona customer id was [protected]. I requested to cancel my tikona internet connection more than 4 years back as i was getting free internet connection from my office. I went on requesting to customer care people to cancel my connection, but they were just forcing me to keep the connection. After so much request also they were not disconnecting and were sending bills to me. While leaving my house also i asked them to cancel it, but still...

Since my area is not receiving the tikona network their service engineer asked me to lodge disconnection from tikona account. I did the same on 19th august 2017. My bill gets generated on 26th of every month. Since i have used till 15th august i paid the amount for that month. They said that network will be disconnected after 15 days, which didn't happened. I called them again their senior said that your complaint is under processing and...

Dear tikona,

I would like to inform you that i am unsatisfied your call center representative mr. Ismail, i bought this connection on yesterday and i paid 3 months subscription of rs. 1943 /- for the plan of adbbq10m549. When i asked to him that i paid above amount kindly update my plan as above he said that u need to wait for 1 month for info. I told him that why you not updated my plan he again said that you must talk with...

My internet connection was not working and i had made complaints 2 to 3 time but thier was no followup and they never visit my place and close my complaints as resolved so i did not made any payment to tikona for this reason now they started harrising me by advocates telecalling saying that "legale notice has been send please pay the outstanding amount or else you will have to pay 80000/- in court as per telecommunication laws supreme court...

Tikona id-[protected]
During sales, i had been told pay 1800 rs advance for 3 months and get a 10 mbps with 30 gb limited download per month. Then don’t pay till 90 days are over, pay 650 per month after that. After a few days they send me a bill of 900 approximately, then instantly i called the sales person who sold me, he tells me don’t worry, you don’t need to pay. If someone calls tell them i will not pay as i already have...

With reference to the captioned account number, when the connection is being terminated, why the hell tikona is sending billing to my mail id.
What nonsense is this.
I had sent mail on 14/03/2017 for termination of my connection and still i am getting outstanding bill.
How come a low profile company (Tikona) sends a bill when there is no connection and no usage.
I need the same need to be addressed immediately...

I was using tikona internet services for appx two year. Initial 6 months received above average service, speed was quiet decent as per plan, later from average its goes to pathetic, called tech support multiple times, no resolution at all. Finally 6 months back i decided to cancel the services. Now their advance technical support wake up, and and calling me to retain the service. One odd day they decided to upgrade my plan - which made the...

I am rakesh consumer id [protected].
I was not able to use the services for almost a week in the montha of aug. I complained and the issue was resolved after few followups. The day it was solved, next day again i was not able to use the services. I called and asked them to disconnect this pathetic service as it was causing loss to my business. Being a consumer i said it once to disconnect still they kept it active. I shared the passwords...

I am using tikona from past couple of month and have also mentioned there bad services in my previous post bt it seems like they dont care about the same as am facing the same issue top of that every month they keep sending me bills as per there billings cycle, have called multiple of times and spoken with many of there rep, but neither they resolve my issues neither the un install my connection, guys please stay away from tikona, as they...

There are two things i would like to complain about tikona's customer support:
1. They annoyed me by automatic pre recorded calls to pay my bills as soon as the bill was generated. The frequency of calls increased as the due date approached. They use call more than three times a day.
2. I had applied for disconnection of the services, post which i started getting a call each day to ask me why was i disconnecting. They simply...

I don't want to comment on tikona services but the customer care service is the worst i have ever came across.
After making request several times my connection is not being disconnected and i am receiving regular calls from them for checking the connection.

I have clearly communicated for disconnecting my connection and payed complete balance last month but still i am receiving bills from them.

I again...