Tikona — asking to clear bills though I haven't used connection | |||
I had Tikona broadband connection, and i called them from my mobile to disconnect them in the month of december. I spoke with customer support few times and verified with them that they will disconnect the connections. So, they offered me different offers asked me to port connection with new place, asked me to get in touch with friend for transfer of the connection.After all discussion I have said I already have connection and none of my firend is interested in getting tikona connection they agreed to discontinue the service. They keep generating the bill in Jan again, my manager called them again and they said it's the last bill and after this, it will get disconnected. Well, it's Feb and now they are harrasing me to pay the bill. Dont know how to handle this!. Was this information helpful? | |||
 4 Comments | |||
Comments
Dear Jigar,
This is a gentle reminder to follow-up on your concern listed on Feb 26, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB1574 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Feb 26, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB1574 in the subject line.
Regards,
Tikona Care
I am facing the same issue. I took Tikona connection for a few months last year and then due to pathetic services and too much of outages I decided to get stop using the services. I stopped the services in Feb 2014 and took a new connection. Tikona asked me to return the modem which is a shared device on my terrace. despite several emails and calls to the customer care and the local tikona representative, no one came to collect the device and while Tikona keeps sending me demand notices and apparent Legal notices and SMS. I also received a call from [protected] from a lady who said she is calling from the office of Mr. Pankaj Kapoor in Tees Hazari court. She asked me to make the payments urgently otherwise she would proceed to file a civil case against me.
Looking at this thread I had complained in the local police station against the number.
Faisal
faaiz.[protected]@yahoo.com
Looking at this thread I had complained in the local police station against the number.
Faisal
faaiz.[protected]@yahoo.com
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB1574 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care