[Resolved]  Tikona — becoz of worst internet service, have send cancellation request but

Address:

Mumbai City, Maharashtra, 400092

Have been using tikona from feb 2017,
From start services is worst, have complain for waver, but they all ways give silly reason like
We have checked ur service it was working fine
The complain date o[censored]r waver u have provided, in that u have used internet.
Like that reason which where not true.
If the internet is not working how will we use internet.
And complaining many time for no internet and slow speed issue, from last 1 year only 5 to 6 times technical person had visited, in that also problem was not resolved.
So i finally call for cancellation and they where not taking request on phone, they just tell me that they will resolve the connection problem and net will work,
But i told them don't want it.
Still they call and harassed us.
So i emailed them for cancellation, still they call us and say we will solved the internet service issue.
After giving warning about consumer complain and police complain also they are keep calling us for continuing there service,
I had wasted my money, my energy to them for a year now
I want them to cancel my connection.
And stop harassing us.
Have started my cancellation request from april 5th 2018
Had sended email on 18th april.

P. S if possible would like my money back
Plzz help me to resolve this issue