Tikona — Billing scam

Address:Mumbai City, Maharashtra, 400078
Website:www.tikona.in

User id -[protected]
Name-vivek prasad

I got internet connection from Tikona almost one and half year back . during their service I face problem of connectivity many times. Their response was not proper, after getting it resolved it will work for 2 days again after that i loose my connectivity i paid each and every bill generated by them .last month they have sended me a bill in which they have added many inappropriate charges i thought of discontinueing the service but some billing guy from there end called me up and said we are giving you waiver you just have to pay a certain amount so i paid that amount and now in this month they have fowarded all those charges again when am calling them their agents are hanging d call and even telling that you have to pay, i[censored] want to complain about us go ahead and do but we cant help you in this

So i would request the concerned authority to look into the matter and resolve it

With regards
Vivek
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Vivek,

Greetings from Tikona.

Please be assured that your concern listed Mar 30, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Vivek,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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