Tikona — Cancellation not done and sending bills and receiving threatening calls from Delhi | |||
Dear Sir, I have called tikona on 14th may 2015 and told tikona broadband on there customer care no that i am shifting my house to another area so please disconnect my connection as i have taken other service prioviders connection for new house after that also i have received several calls from tikona asking for payment and each and every timr i used to explain them that i have given a request for disconnection you cancel my connection after this also they used to send me sms saying that my payment is due and every month they were increasing my bill amount and suddenly around 14th august i received a call from Delhi lawyer saying that your tikona bill amount is due for rs 2200 pay it or we will proceed with legal actions i tried to explain them that i have requested disconnection to tikona in may month but they are not disconnecting it and charging every month bill but that lady is not ready to listen and telling again and again that pay it or we will take legal action in between 14th to 18th august i called tikona with reference number 1-[protected](dated 14th may 2015) and asked them what this reference number says in reply tikona people told me that you have told to cancel this connection as you have taken airtel broadband connection i have a recording of our conversation on 17th august i received a call from tikona (phone no [protected]) saying that transfer your connection to someone you know in reply i told them that i have canceeled your connection on 14th may 2015 and also informed them that i am receiving threatening calls from Delhi lawyer saying that pay your balance or we will take legal actions against you that lady from tikona told me to ignore that call you dont have to pay anything as may account is inactive from 27th of may and we will send you full settlement letter ( i have recording for the conversation) again on 18th morning i received a call from Delhi lawyer saying that we are booking a case against you. i request the concerned department to help me. thanks Rajesh tikona account no[protected] Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Aug 18, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU2776 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Aug 18, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU2776 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU2776 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care