[Resolved] Tikona — charged me extra amount | |||
My tikona user id [protected]. I given surender application dt.20 aug 2014 and not use from 21 aug 2014 but they charged me till 14 sept 2014 they send me a mail and clearly mantion "the monthly bill charges shall be applicable only till the next bill cycle date based on your last usage date or disconnection request date whichever is later." I ready to pay till 21 aug all dues but they are not agree and date 20 sept 2014 time 15.11 tikona executive called and given me threat to take legal action against me i am not criminal and defaulter they treat me like that. now i am in depression i am not well pl help me if i am wrong tell me i will pay all dues.and my financily position also critical.creatical.PLHELP ME. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Mr. Jain,
Greetings from Tikona.
With regards to our conversation on September 24, 2014, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to our conversation on September 24, 2014, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Dear sir tikona co send me a legal demand notice. At 1 oct 2014 and today 08 oct 2014 a call i have recd. Sender no.[protected]. Caller name sandeep and given me a threat and tell me he calling from delhi police and pay tikona all due within 24 hours othervise we arrest u" so now i am very affraid and i have fever so i tell to u my life all responsbility ti tikona compnay PL HELP
08 October 2014 tikona not care ur consumer complaint firm pl take action against tikona co, othervise i will lodge a police fir at local police station aginst tikona for threat call to kill me.
08 October 2014 tikona not care ur consumer complaint firm pl take action against tikona co, othervise i will lodge a police fir at local police station aginst tikona for threat call to kill me.
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Sept 20, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care