Tikona — Didn't received my refund nor they are reverting

I had taken tikona connection in march for which i made the payment but they didn't come for installation then i told to do refund. I received many calls from them for installation after that where i mentioned that i proceeded for. Refund but it's june now i haven't received my refund they closed my account without giving the refund not reverting to emails and what to talk about their stupid customer care service. The person who had come for connection told us we will get the refund in 45 days. I have completed all the process needed to do the refund process

Want to launch a police complaint against them such pathetic company it is. No professional employees they don't have manners to talk with customers and this show how their service would be. Do let me know if anyone of you have faced the same issue.