[Resolved] Tikona Digital Networks Pvt. Limited — Mental harassment | |||
Received a demand notice for a connection I had disconnected 8 months ago.. Demand Notice Date: 10th Feb 2014 VAJAY SHEKHAWAT B 108 ICICI MANITAL APP CHOKKAMAHALLI YEHLANKA Sub: Your Tikona Service ID No [protected] & Billing Account Number[protected] Dear Customer, We wish to draw your kind attention to the following facts: That Tikona Digital Networks Pvt. Limited is a corporate body duly registered under the Companies Act, 1956, and in business of providing Internet services. That you have subscribed the internet Services being provided by us on the terms and conditions as laid down in the subscriber registration Form (SRF) which was duly read acknowledged and signed by you That in lieu of the internet services availed under this agreement and the devices provided to you, we have from time to time sent you bills for the same. · In view of the non-payment of the bills, you have also been reminded through telephone calls and SMS messages to make payment of the bills sent to you. However, in spite of several such demands and reminders, you have failed and neglected to pay the amounts of outstanding bills aggregating to Rs.3868. In accordance with the terms and conditions of the SRF, you were under an obligation inter-alia to make payment of periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of Statement o[censored]sage from us, you have grossly failed to make said payments. · You are requested to make immediate payment of Rs.3868 and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences. · You can pay by Cheque / Demand Draft / Online by multiple ways, log on to http://www.tikona.in/bill-payment to choose the best option. You can call Mr. CHETAN SHARMA on [protected] after making requisite payment. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Shekhawat,
Greetings from Tikona.
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
We confirm that your account has been terminated. Post full and final calculation, you are liable to pay outstanding amount of Rs. 3, 674.44/-. The mentioned amount includes the CPE penalty charges of Rs. 1500/- as the devices were not recovered.
We have also sent you a detailed breakup on your registered email address.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
We confirm that your account has been terminated. Post full and final calculation, you are liable to pay outstanding amount of Rs. 3, 674.44/-. The mentioned amount includes the CPE penalty charges of Rs. 1500/- as the devices were not recovered.
We have also sent you a detailed breakup on your registered email address.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Feb 10, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care