Tikona — Forgery | |||
Hello all, I faced similar issue. I have raised request for disconnection(account no: [protected]) in month of May 2015. On several request tikona provided me final settlement mail and also provided a number upon which when i called Mr. amit said he dont have my name in recovery list thus I should wait he will contact me. But no contact was made suddenly in august i got a call from [protected] mail id [protected]@gmail.com, she called herself as lawyer and asked me to pay amount, i agreed for payment but I said that as delay in response happened from tikona wi-bro why should I pay late fees? she insisted but I denied, then she provided me another number [protected] name pankaj. He called himself as senior of this lady and Mr. Pankaj told me to pay full amount of Rs. 974 and he will immidiately refund me Rs.250. Towards late fees. I agreed and paid on 19th Aug 2015, after making payment when I called same number he said that he will update me in one hour but till now no update I have called more than 200 times after 5-6 attempts he blocked my number. Now I called from alternate number and a lady abused me when I asked about pankaj I asked office address but she didnt gave it to me. Tikona Wi-Bro this is very cheap attempt of recovery and clear case of forgery. Please look into matter. I hope for resolution. ASAP. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 10 Comments | |||
Comments
Below is mail sent by tikona customer care. They still ask me to pay with late fee where as I was ready to pay without late fee.
Dear Nimish Shrivastav,
In continuation with our last e-mail, please find below final payable amount against Service account: [protected]
Final Bill Period: 9-Jun-15
Total Amount Payable: Rs.974.36
You will continue to receive Invoice till Payment of outstanding balances including late payment penalty charges if any.
We thank you for giving us the privilege to serve you and we look forward to your association with Tikona in future.
In case you have any query please write to us on [protected]@tikona.in from your registered email id.
Regards,
Customer Care
Tikona Digital Network
Dear Nimish Shrivastav,
In continuation with our last e-mail, please find below final payable amount against Service account: [protected]
Final Bill Period: 9-Jun-15
Total Amount Payable: Rs.974.36
You will continue to receive Invoice till Payment of outstanding balances including late payment penalty charges if any.
We thank you for giving us the privilege to serve you and we look forward to your association with Tikona in future.
In case you have any query please write to us on [protected]@tikona.in from your registered email id.
Regards,
Customer Care
Tikona Digital Network
Dear Mr. Srivastava,
Greetings from Tikona,
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 974.36/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona,
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 974.36/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Dear Tikona Customer Care,
I am ready to pay as I have already said. I request you to waive late fee added to bill as after my several requests of disconnection the connection was left active.
Also, Please inform me about action you took against culprits.
Please take satisfactory action and let me know the progress, I am looking to close it ASAP as I will not be accessing internet for a month.
I am ready to pay as I have already said. I request you to waive late fee added to bill as after my several requests of disconnection the connection was left active.
Also, Please inform me about action you took against culprits.
Please take satisfactory action and let me know the progress, I am looking to close it ASAP as I will not be accessing internet for a month.
Hi,
I have been getting calls from the same number[protected] a lady by name Neha Sharma who claims to be a lawyer of Tikona Digital. The language used by her doesn't seem to be of a lawyer. I have a written communication from Mr. J. Nair of Tikona that I have no dues to be payed and my case is closed.
Where does this lawyer come from and for what reason is she demanding to make a settlement.
This is a serious case, and would strong recommend you'll to intervene.
Regards,
Milind
I have been getting calls from the same number[protected] a lady by name Neha Sharma who claims to be a lawyer of Tikona Digital. The language used by her doesn't seem to be of a lawyer. I have a written communication from Mr. J. Nair of Tikona that I have no dues to be payed and my case is closed.
Where does this lawyer come from and for what reason is she demanding to make a settlement.
This is a serious case, and would strong recommend you'll to intervene.
Regards,
Milind
I again got a call from some one representing himself as a lawyer from delhi. I told him full incident he assured me that if pay Rs. 600 he will notify company and company will remove that remaining amount.
I had paid Rs. 600 to tikona and again waiting for settlement.
Had I done mistake? trusting again upon such fraud?
I had paid Rs. 600 to tikona and again waiting for settlement.
Had I done mistake? trusting again upon such fraud?
Poor service and not disconnect my connection
Due to poor service I request for disconnection and my connection was not disconnected and regularly they are generating bill . After refusing payment they are giving harassment call and saying for legal action . Please beware if you are using connection or planned to get. Do not use this service at least in Indore area.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Aug 20, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care