[Resolved]  Tikona — Fraud by Company

Address:411019
Website:tikona.in

To,
The Manager,
Tikona

Sir,
I Ravi Khandelwal user id no [protected] has taken new prepaid connection ( All data Pack With Lifetime Validity ) & has recharged for Rs 10, 000/- But my plan was activated with only Rs 1000/-
I have recharged your plan for Rs 10, 000/- as per the brochure drop by your sales executive to our house( Sales executive name lAXMAN mobile no [protected]) the copy of which is attached. I demand for Rs 10, 000/-Plan for which your engineer has done new installation with cable wire, adapter, etc & now to my surprise Tikona has recharge the plan for Rs 1000/- only . So I request the company to activate the plan for Rs 10, 000/- & if not possible refund my Rs 10, 000/- ( NEFT / RTGS ) to my account as your recharge shows only 60 G.B. which actually should be 660 G.B. . My Bank details is as follows for Refund:-

Name :- Ravi Ramniranjan Khandelwal
Bank Name :- Indusind Bank
Account Type :- Saving
Account number :[protected]
Branch :- Chinchwad
IFSC Code :- INDB0000271.

So please do the needful at earlier.

Regards,
Ravi R Khandelwal.
[protected]
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Dec 3, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Khandelwal,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care
Verified Support
Nov 01, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Khandelwal,

Greeting from Tikona.

As per your request, remaining data has been attached successfully. Now you can use uninterrupted services.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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