[Resolved] Tikona — Given very very poor service and now threatening me. | |||
Unfortunately, I was a customer of Tikona, ID. [protected] Today i got call from one lady who claiming that she is a Tikona lawyer and she said that pay your balance amount otherwise we will file case then send Summon to you by nearest Police station then you have to present in Delhi civil court, (I was taken service in Mumbai. Thane Dist.). Lot of time i called and mailed to tikona for resolution of my problem but they failed to solve again and again same issues came back after lot of mental headache and Harassment with Tikona service i said that "I stopped this service" Now they asking Rs.832/- -- Speed they not given as per my plan -- Evey day net disconnections -- Evey day speed loss -- So much delay in problems resolution -- no proper waiver against net problems time period -- If i call for resolution too much hold time its everyday task that -- Technical staffs guidance just consumed time not got sure solution -- Technicians visit also not satisfactory same problem came back within few houres --- TOTAL MENTAL TORTURE & HARRASMENT BY TIKONA --- 1st thing Tikona service is very very pathetic, poor, horrible, Its my personal experience that single of day had not gone without Internet connectivity issue everyday some problems again and again came back. Some problems complaint numbers and sent mail dates here i am sharing. 12th October Complaint ref.no. 1-[protected] 13th October Complaint ref.no. 1-[protected] 14th October Complaint Loaded by E-Mail send. 15th October Complaint Loaded by E-Mail send. 17th October Complaint Loaded by E-Mail send. 18th October Complaint Loaded by E-Mail send. 21st October Complaint Loaded by E-Mail send. (Totally Dead) Ref. No. 1-[protected] Ref. No. 1-[protected] Ref. No. 1-[protected]. [protected][protected] - tikona login page not apeared (whole day net offf) [protected][protected] - tikona login page not apeared (whole day net offf) 7th July - No tikona login page 8th July - No tikona login page 13 July - Login page Delay 14th july frequint dissconnection 15th july in mor. net off no loging page 16th july in mor. net off no loging page 18th July 2016 - No tikona login - made compaint ... Lot of complaint...Got only tension with tikona service. Was this information helpful? | |||
May 12, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Feb 05, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Prajapati, As per your request for termination of Tikona broadband [protected], registered against your name, your service has been terminated on Date: 11/18/2016 06:05:28 PM Mentioned below are the Full and Final Settlement details for your Account no.[protected] Amount Payable : Rs 719.85/- You are liable to pay Rs 1, 500/- as penalty for breach of the terms of services if you failed to surrender the modem even after several intimation from our end. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
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