Tikona — Harassing the customer | |||||
I have requested the tikona service provider to close my connection in the month of october due to their poor service. Inspite of requesting them several times, they have not closed, instead several reminder mails received from them to pay the dues. But i clearly informed them several times to check the connection & take away the device. But the same was not done from their end. Now, i got a call from one of the customer care executive (mobile no. : [protected]) saying they are taking legal action on me & informed me they will block my passport/debit/credit cards. I don't know what basis they will do all these things. I have attached the complaint mails sent to the tikona care. Please take necessary action against them for harrasing. Was this information helpful? | |||||
|
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Danda,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Mar 19, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care