[Resolved]  Tikona — harassment after disconnecting internet service.

Address:

560057

In august 2017 my 3 month period for internet subscription was over, which i already paid. Before completing 3 month date they have generated one month bill. Due bad service i have stopped using their service, they asked by calling me why you are not using the internet. I said due bad service i am closing the connection. But they have not taken the request for disconcerting, but politely started wasting my time.
They used to ask what issue you are facing?
Which other connection you have taken?
Continue our connection as back up plan.
Refer some friend and family member to transfer your connection.
I used to refuse them their suggestion. Sometimes i said ok i'll see i thought its light thing as i have not done any mistake. But they were playing card to trap me to pay more. Then someone new person started calling again and again asking same thing. I thought i'll put a mail for disconnection. Then also they had not disconnected it. Keep asking to pay. They started threatening me for legal action. They never reply on mail clarification.
They used to call asking u have not giving disconnection request earlier. My question is why they were asking me to continue the service if i have not informed them i am not going to use your connection? I have phone recordings. I dont know whether its tikona case or airtel since airtel acquired tikona.?