[Resolved]  Tikona — harassment

Address:

Mumbai City, Maharashtra

I had a connection in my old house id [protected]. I disconnected on 04-nov-2018, sent a mail to tikona on 19 dec 2018 to disconnect from my mail. There after they asked me to pay my usage amount of 1802 and i paid the same in 23-jan-2019.

But again and again they keep calling my wife an harassing for payment. When i called customer care, they say they did not receive any mails from me. I had sent mail to them from the same mail box to which they used to send me mails.

Now there is no way of communicating to them and they are not taking disconnection request from any other phone.

While taking connection, the agents wrongly regstered my wife's phone number and now tikona sends all calls and messages to this number even after repeated telling that it is wrong number.

If this repeats, i have no choiceother than to lodge police complaint.