[Resolved] Tikona — Harassment call from tikona advocate - mobile number - [protected] | |||||
Hi, I was a user of Tikona for many months but their performance was extremely bad to say the least. I raised multiple complaints, sometimes Tikona engineer came to my flat but were not able to fix the problem. Exasperated, I terminated my connection. Tikona representative then begged me to reinstate the connection and ensured performance issues will be taken care of. I felt like giving a second chance to Tikona and got the connection reinstated. But the performance continued to be pathetic. I decided enough is enough and again requested for termination. The termination did not happen immediately and Tikona continued to generate bills and I did not pay for the right reason. Today I got a call from advocate Ritika who said she is an advocate from Tees Hazari court and my case will be filed in next 30 mins, I have to come to Delhi to fight my case, and if I dont oblige I have to pay 85K to 1L to Tikona. And btw, my outstanding bill amount is 1800, that too because Tikona did not address my problem. I asked for copy of court notice, and she evaded the question. Instead she sent me the link for payment My sincere advise to Tikona - we, your customers, are not newborn babies or people with less than IQ of 25. Don't spend time in playing this kind of dirty, cheap, and laughable tricks. Instead, pay more attention to customer's problem to help your organization to grow. I have moved to another internet provider who is much more customer friendly and professional. I regret for having any association with a sub-standard company like Tikona If I get another call from tikona advocate, I will lodge a police complaint. Please keep this in mind Adeeb Rizvi Cust. ID [protected] Was this information helpful? | |||||
May 31, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Apr 23, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Sayyed, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support Jun 24, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Sayyed, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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