[Resolved] Tikona — harassment for non-payment of services which were not used

dwelsten

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

We had tikona broadband services at our residence and after 3 months o[censored]sing the broadband we informed them to discontinue the services.
Internet was not used from our side, however tikona didn't terminate the services and send a outstanding bill of rs 1130. Why should we pay the amount for the services that are not used.

Today my wife got a call from preeti singh claiming to be a lawyer from delhi court that a case will be registered and we need to come down to delhi from mumbai for the hearing. Being a lawyer and i hope she is educated, she doesn't have etiquette to even talk properly. Talks like a road side junglee. Even illiterate people converse & respond nicely.

If we get another call from this female or anyone from tikona, mind you i'll go to the police and court & file a complain for mental harassment.

Call recording will be shown to the police/lawyer & court.

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Oct 30, 2019

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2019

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.