[Resolved] Tikona — Harassment from tikona and asking for money for the service which i have not used. | |||||
Hi, My Tikona Used ID is :[protected]. I had paid Rs 4382 on[protected] and taken connection from Tikona of 210GB download at 4 MBPS speed. The connection was pathetic and several complaints were raised for the connection issues, for which many a times i had to wait for days for resolution. The last bill i paid was on[protected] and Rs 1953, which makes the connection validity till 15 Jan 2016, since that was my date of taking connection. I got relocated from the address which i had taken connection from on 10th Jan 2016 and had sent them a mail asking for disconnection of the services and have not received any response from them for months. They disconnected the service after 4 months of the request and have charged for all those 4 months, for which i have not availed their services. Now they want 5000 rs from me and are harassing with legal notices, sms and all. Why do i have to pay the amount, when i have not used it. And it was one of the most pathetic service i have ever used. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Vivek,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed June 12, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care