Comments
User ID [protected]
Dear Subscriber,
Greetings from Tikona.
With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.
Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Greetings from Tikona.
With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.
Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Thanks for the reply, however I am not sure, which team is working on my issue(disconnection+ refund), as whenever they call me they ask me for continuation and assign engineer visit for resolving the issue. First thing I don't want to continue and second I want my money refunded into my account. Let's not talk about any other or third thing as tikona has failed to provide the service even for single day, not a single day I have got speed as per plan even for continuous 2 hours. So lemme know when do i get my money back, which you duped in lieu of 10mbps plan.
Thanks
Varun
Thanks
Varun
Tikona Digital Networks Customer Care's response, Feb 14, 2018
Dear Subscriber,
Greeting from Tikona,
Your account is terminated as per your request and also device is recovered from you premises.
Refund of Rs. 273.90/- will be delivered at your premises within 20 to 25 working days through cheque.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Greeting from Tikona,
Your account is terminated as per your request and also device is recovered from you premises.
Refund of Rs. 273.90/- will be delivered at your premises within 20 to 25 working days through cheque.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Hi Thanks for the information, but I had paid 1533 for setup and net cost, however not a single day net worked successfully hence I had opted for disconnection, not sure how come refund of 273 is issued to me in this case, which is not even less but unjustified.
Contact Information
Mumbai
Maharashtra
India
Maharashtra
India
www.tikona.in
File a Complaint
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.
Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.
Regards,
Tikona Care.